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Privacy Policy

1. Data Controller

This website and its services are operated by:

L. Dam
Independent Education Advisor
Email: info@schoolcompassspain.com
Location: Spain

For any questions regarding this Privacy Policy or your personal data, you can contact us via the email above.

2. Personal Data We Collect

We may collect and process the following personal data:

  • Contact details (name, email address, phone number)

  • Information you provide in intake forms or questionnaires

  • Information shared during consultations (including information about your child’s education and development)

  • Payment and billing information

  • Website usage data (via cookies or analytics tools)

We only collect data that is necessary to provide our services.

3. Purpose of Data Processing

Your personal data is processed for the following purposes:

  • To provide educational advisory services

  • To communicate with you regarding your request or booking

  • To prepare consultations, school guidance, or support services

  • To process payments and manage invoices

  • To improve our services and website functionality

4. Legal Basis

We process your data based on:

  • Performance of a contract (when you book a service)

  • Consent (when you submit forms or contact us)

  • Legitimate interest (to improve services and communication)

5. Special Categories of Data

In the context of educational support, you may voluntarily share information related to your child’s learning, behaviour, or development.

This information is treated as sensitive and is only used:

  • to provide the requested service

  • with your explicit consent

We do not process sensitive data beyond what is necessary.

6. Data Sharing

We do not sell or share your personal data with third parties.

Data may only be shared when necessary:

  • with payment providers

  • with service providers (e.g. website hosting, email systems)

  • if legally required

In some cases, with your consent, limited information may be used to contact schools or obtain relevant educational context.

7. Data Retention

We retain your personal data only as long as necessary:

  • Client data: up to 2 years after the last interaction

  • Financial records: as required by Spanish law (typically 5–6 years)

8. Your Rights

Under the General Data Protection Regulation (GDPR), you have the right to:

  • Access your personal data

  • Correct inaccurate data

  • Request deletion of your data

  • Restrict or object to processing

  • Request data portability

You can exercise these rights by contacting us via email.

You also have the right to file a complaint with the
Agencia Española de Protección de Datos (AEPD).

9. Data Security

We take appropriate technical and organisational measures to protect your personal data against loss, misuse, or unauthorised access.

10. Cookies

This website may use cookies or similar technologies to improve user experience and analyse website traffic.

You can manage your cookie preferences through your browser settings.

11. Changes to This Policy

We may update this Privacy Policy from time to time. The latest version will always be available on this website.

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